How long does the shipment take?

In the countries of the European Union: from 3 to 5 working days

In the rest of the world: delivery times vary by destination. Adding a delivery address during checkout will give you a more accurate estimate of shipping time. For more detailed information, contact us at customerservice@derna.it

In Italy: from 2 to 4 working days from your order fulfillment.

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Exchanges and returns are fast and easy.

The return is free: our customer service will guide you in the ways you have available to obtain a refund and send the goods back to us.

Return: within 15 days from order arrival.

Exchange: within 15 days from order arrival.

If you have further questions about the product returns or exchanges, please contact us at customerservice@derna.it. Or see all questions in the returns section of our customer area

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