In the countries of the European Union: from 3 to 5 working days
In the rest of the world: delivery times vary by destination. Adding a delivery address during checkout will give you a more accurate estimate of shipping time. For more detailed information, contact us at customerservice@derna.it
In Italy: from 2 to 4 working days from your order fulfillment.
The return is free for Europe: our customer service will guide you in the ways you have available to obtain a refund and send the goods back to us.
Return: within 15 days from order arrival.
Exchange: within 15 days from order arrival.
If you have further questions about the product returns or exchanges, please contact us at customerservice@derna.it. Or see all questions in the returns section of our customer area
